Privacy Policy
Last Updated: 1/23/2026
1. Introduction
Teesside Carpet Cleaners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website teessidecarpetcleaners.co.uk.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
- Service Requirements. We collect information about the specific services you are interested in to match you with appropriate providers.
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
- To facilitate the service matching process. We use your information to connect you with third-party service providers ("Partners") who can fulfill your service request.
- To send you administrative information. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
4. Sharing Your Information
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Service Providers: We share your information with our network of third-party service providers (Partners) for the purpose of providing you with the quotes and services you requested.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this policy, you may contact us through our website contact form.